Sunday, December 25, 2011

TSA vs The Cupcake Lady



Folks, I really do believe TSA has the toughest job during the holiday season.  They screen millions of travelers from all over the world.  Since the tragic events of September 11, 2001, the TSA has successfully kept America's skies safe.  That being said, there a few times in which the commit some of the dumbest mistakes in the name of security.

According to the Washington Post,

"Rebecca Hains said the Transportation Security Administration agent at McCarran International Airport took her cupcake Wednesday, telling her its frosting was enough like a gel to violate TSA restrictions on allowing liquids and gels onto flights to prevent them from being used as explosives." Here's the question that's going through my head - "Seriously?"

As a former military law enforcement officer, I can appreciate the zero-tolerance enforcement standards TSA has. In some security environments, it is best to enforce the rules with no exceptions. I also get the logic this TSA screener had. He or she saw the cupcakes with the glazed frosting which by the way probably looked nothing the ones above and assumed it was best to "play it safe".

Here's where things get strange. The cupcakes are allowed by TSA's regulation. I got this off of their blog listing typical "holiday items" you're allowed to bring on the plane:


Foods: Cakes, pies, bread, donuts, turkeys, etc. are all permitted. Here is a list of items that should be placed in your checked bags or shipped: cranberry sauce, creamy dips and spreads (cheeses, peanut butter, etc.), gift baskets with liquid or gel food items (salsa, jams and salad dressings), gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.
Is there "more to the story"? Probably. I think Ms. Hains encountered a very strict screener who was performing their duties as prescribed by law. Nothing wrong with that. However, the question which never crossed the screener's mind and is indicative of every foothold we in security take was "Is my taking this cupcake worth having my boss and the Secretary of the Department of Homeland Security hearing about through the Washington Post?" There are times when as a security officer you have to stick to your guns and take a stand no matter who it is you said the dreaded "no" word to. I'm just not sure two cupcakes from a previously screened passenger (remember she went through two airports to get to this point with zero issues) is worth it.

So what do you do? There is no right or wrong answer. You have to be there to figure it out. Perhaps, I would have inquired whether she had the icing with her (i.e. Is the icing cup in your carry-on). Had she replied that she did, then I would have inspected the icing and made a determination from there. I do find it ironic this screener is with an agency which just implemented a risk based philosophy towards passenger search criteria which is supposed to use intelligence, behavioral, and travel pattern data to eliminate these sorts of things from happening.

For a complete list of prohibited items, go to http://www.tsa.gov/travelers/airtravel/prohibited/permitted-prohibited-items.shtm

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